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May 2019

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Successful Tips when Working in a Staffed Household

1. Communication

Working very closely with staff and employers in Private households can be hard to manage, as the close network makes it difficult to not blur together personal and professional boundaries. Try to keep communication about personal activity and other outside of work situations private to you, to save bringing possible drama and conflict to work. Communication is still important with your team members and employers to ensure you are doing your job role to the best of your ability. (See my other blog Maintaining a healthy Nanny/Employer Relationship for more on this)

2. Respect each other

Having mutual respect for each other and the other staff, will have a huge impact on the role you play in the overall operation. Respect each other’s needs, time and space especially when a staff member is on a break or off work, staff need this time to relax, rest and energise for the next coming week. Cultural differences including language, religion and cuisine may be different to what you’d normally know, but taking time to learn and respect these differences can be imperative to a happy and strong multicultural workforce.

3. Always be positive

Domestic bliss comes from balance in all areas of the household. All household employees want, is to be happy and feel appreciated. Regardless of any complaints you or anyone else maybe experiencing in their role, stay positive with your colleagues. Listen carefully to what they say, be constructive and helpful, support each other and appreciate the collaborative effort that you bring to the service.

4. There is no I, in ‘Team’

To keep a household running smoothly you will need to work together, to present a united front. Be a team player, don’t add more work to another’s job. Remember that someone else’s job is just as important as your own. There will be times when you need the assistance of another and someone will need yours. Always work as a team to complete the collective goal, a smooth running and successful household.

5. Remain Neutral

Working alongside other household staff there will be days of conflict or disagreement, everyone’s job description, duties and contracts will be different to yours so ensuring you don’t take sides is important, remain neutral so you don’t then affect your own role within the household.

6. Stay Humble

A really important reminder is that when you do become part of a private household, not to become spoilt yourself. Household staff receive many benefits and intensives which is all part of their role, but can easily be taken for granted, especially after working in that environment for many years. Stay humble, keep remembering who you are and where you came from.